Wednesday, May 8, 2013

Number three

The Fall of Gerald.

Today’s story we’ll go back a few years to the time when I worked out west in a state and area that is known for being west of the Mississippi river, yeah that’s general enough. As promised I will not just tell the tales of female nurse’s gone crazy but also promise to tell the woes and sorrow brought to my feet by my fellow techs and other health care types. Today is the tale of Gerald the male charge nurse.
I had the displeasure of working for Gerald for over two years at this suburban level whatever hospital. Gerald I will say is a good technical nurse. He was efficient and smart enough to be effective at the bedside with patients. As a charge nurse he could move patients and was good at that as well. Gerald was also loyal to his shift and to his people so much so that eventually he developed a clique. It was the night shift clique and if you worked a mid-shift or a day shift then you are damned and felt his prejudice and disdain regularly that is unless Gerald liked you or were a smoker whom he hung out with. I worked a combo of mid and day shifts due to school and other commitments and am a non-smoker so naturally I fell into Gerald’s circle of disdain. Gerald was snide and cutting with no need to be, often over trivial things. He could be a real hero with the staff at times because he would prod our at times very SLOW docs into seeing and moving patients. Full disclosure here this best describes Gerald:



Gerald and a majority of the night shift are smokers as well. Now let me interject here and say I could give a rat’s ass if you smoke. I could care less but when your nasty vile habit causes the rest of the non-smoking staff more work then I have a problem. If you have worked in a hospital for any amount of time you learn quickly one of the smokers gathering spots is the ambulance bay, which is fine for the ER smokers they go out get their quick fix of bronchitis, emphysema, COPD and CHF and they’re back fast. The rest of the hospital smokers would filter through the ER as well to get their self inflicted dose of future health problems, pun intended.  Then some hospital exec types thought it would be great PR and make their health insurance rates go down by banning smoking from the hospital campus. Then a series of more serious problems began.

The nasty habit of smoking is a social gathering and one smoker cannot go smoking unless they have another to partake in this disgusting habit. The smokers from the rest of the hospital would come down to the ER and grab our smokers to go out and puff it up. Gerald and his clique of night shift smokers would often disappear for 30-45 minutes at a time or more to go smoke across the street off campus; a few if not several times a night. This often left us short staffed and at times working over because well they tended to go smoke at the end of the mids shift. Often you’d be stuck there in the ER until past midnight if you were an 1100 person. Well past 0200 if you were a 1400 person and not get to leave until close to 0500 if you were a 1500 person.  Naturally this caused the bosses to get upset with the people often forced to stay over because they were getting paid extra for staying over for no good reason.  If patient loads were light and you could get a actual sit down lunch break and tell Gerald that you wanted to catch your lunch he’d pull the trick “OK but me and the night shift techs are gonna smoke first is that ok?” What can you say? Inevitably they’d take their sweet ass time come back and naturally something would come up and you get no sit down lunch break. In Gerald’s words when a non smoking midshift nurse pointed this out he stated “Suffer bitch, you aren’t on night shift.” Which made his night shift types LOVE him but quickly made the midshifters HATE him. 

This mass exodus of smokers often left one or two techs and one or two nurses to cover a 40+ bed ER. We would make decisions in his absence and he would get all pissed off and vengeful when this happened but what ya gonna do when the ambulances are streaming in with ya know sick patients and when you had walk ups in triage with strokes and MI’s. Now I see you there over to the side there waving your hand furiously and you are going to say “well why did’nt you tell the ER manager?” That’s a GREAT idea and I applaud your plan. Problem is that we had NO ER manager. The acting one was scared of Gerald as well because Gerald and most of the night shift nurses were travelers and on the same page.  Gerald would routinely blackmail the hospital into letting him and his select clique into extending contracts and if they were upset they would threaten to terminate their contract. Gerald was an experienced traveling nurse and got him and his clique from the way it sounded iron clad contracts that left them a clause letting them quit at a moment’s notice with no penalty. Besides you complain and Gerald found out you’d find yourself in the worst assignments with the worst patients with no back up. There was no recourse except to quit but this suburban hospital paid well and had great shift differentials for night hours and weekends. As a tech every nickel counts.

I shake my head and laugh at this because it’s so absolutely absurd. Night shift traveling nurses holding a hospital over a barrel just because they were familiar with how the hospital works and in particular that ER. I shit you not there were travelers there who extended for 12-16 months; it was an insane waste of money. The acting ER manager afraid of terminating contracts because the entire night shift nursing staff would quit enmasse if Gerald’s contract was not renewed. To top it off a very rare thing travelers who were charge nurses at a hospital they contracted at. Gerald knew he had a good thing going. Because of this atmosphere it routinely made for problems on other shifts and brought about streaks of laziness and contempt I was often left scratching my head over. Here is where my crusty veneer began to evolve. This is where such techs like ghost and shadow tech thrived and excitement tech came to my frame of reference as well.  But those are another story for another day, in fact this hospital in my career has so many nutty staff stories it will take many many entries to do them all justice, but I digress.

An actual REAL ER manager came on board eventually. She looked at the waste of money the travelers were especially on nights, heavens travelers are a stop gap not people who stay on for YEARS. The ER plainly was losing its ass in salary to traveling night nurses. I think during one meeting they told us that with what they were paying they could fully staff another two shifts for the entire ER and OR. I felt certain Gerald’s days were numbered and in a sense it was the beginning of the end for Gerald and his smoky reign.  Suburban ER manager was slick she showed up one night with food called all the night shift nurses together and told them that they would have jobs and sign on bonuses at the end of their contracts if they elected to stay on at suburban hospital. If they decided to leave then no hard feelings have a good career. It worked I think close to 100% of the night travelers stayed. Gerald was assured he could keep his charge position and he felt he was now cemented into his position in the ED.


Then a great thing happened. Around that time the hospital finally finished up their cardiac care center where they did stents and interventional cardiology. If you have ever read “The Rape of EmergencyMedicine” then you’ll very well understand what happens next. Suburban hospital cut their staffing costs and started to make REAL money with this cardiology center.  With this whiz bang state of the art cardiology suite and the crack practice of cardiology docs on call for our cardiac alerts things changed. With the threat of a MI rolling in at any moment it made Gerald stick closer to his charge station. This threat was ALWAYS there but now Gerald was on the clock FOR the hospital and ER manager who was not afraid of him was watching and grooming relief charge nurses. Gerald could not go out to smoke as often as he needed to off campus. This often made for a very grumpy Gerald and things got worse for a short time. It all came to a head one night when a cardiologist did not show up quick enough for Gerald’s liking. Remember dear reader Gerald could be a real cunt to people who fell into his disfavor.

When there was a STEMI alert of cardiac alert or whatever fucking code language is used to signal that the cardiologist is coming in and the cardiac cath lab is firing up then a clock starts. It’s contracted between the cardiology group and the hospital the times and the hospitals certifications rest on that. It’s money in the pocket to both the cardiology practice and the hospital, BIG MONEY.  So the Cardiology doc saunters in right on time according to protocol and is non-plussed by the 12 lead EKG. He says he’s going take the patient anyway but is not in too big of a hurry to get over to the cath lab, because it’s going to take time for staff to show up and for them to get set up for him. The cardiology doc decides he likes the big titted new nurse who has this patient and wants to explain the 12 lead to her in detail for just a minute more. She’s single, he’s “available” it’s a teaching moment let this man be, I’m not gonna fault him.  I package the patient and dash off to the cath lab with another nurse in tow and don’t think twice.

As this other nurse and I are walking back we both remark that it’s odd that the cards doc did not walk in right when we were leaving like they usually do. The cath team was kinda worried about that. In fact they were calling the ER and paging the doc when we left.  We walk into the ER and we hear a screaming match between Gerald and the Cardiology doc.  Gerald does not like that the cardiology doc is not taking this cardiac alert a seriously as he would like and feels like he is advocating for the patient. The cardiology doc is explaining that he has time as his team is setting up the patient and the patient has probs but it’s not that urgent after all he is the cardiologist and knows how to read a 12 lead FAR better than the rest of us. Besides this cardiologist is the guy behind the hospital getting this fancy new top of the line whiz bang highly publicized money making cardiology suite.  Besides that this very angry cards doc points out by Gerald making a spectacle of this case, Gerald is delaying patient care. The cardiology doc assures Gerald that he is not done with him yet and he better circle his proverbial wagons because he’s coming for him when he’s done with the patient. The cardiology doc gets everyone’s name that witnessed this and walks off to do his thing.

I leave between 0200-0500 that morning due to the smoker’s exodus and don’t think twice. Gerald getting into a slap fight with a doc during shift is nothing new. Nothing ever happens to the bastard anyways.  The next day we notice when night shift comes in that Gerald is not around and a relief charge nurse is doing the shift briefing. The entire night shift is staring at their shoes speechless. Gerald WAS on the schedule but has been scratched out for the next couple of shifts. We get the skinny via the omnipresent ER rumor mill and sure enough the cardiology doc was a man of his word. Once the cards doc finished up with his patient he personally called the hospital CEO at home at before dawn o’clock in the morning and told his tale of woe with Gerald. I do not know what was said but I can imagine this cardiologist reminded the hospital CEO that he and his practice was making the hospital a lot of money now and to remember who made more money for his hospital, the cardiologist and his cardiology suite or a charge nurse in an ER? 

The ER manager shows up before end of night shift that same night of the shouting match with her new ER assistant manager with her and a side order of HR execs.  Gerald is immediately and publicly stripped of being a charge nurse and told to come back in three days. Then in three days he can tenure his resignation or write a letter of apology to the cardiologist and apologize to the staff for his outburst. In the mean time the ER manager and her assistant ER manager gets statements from everyone the cardiologist got names from. Gerald I would have thought would have told then to kiss his ass and leave. But now Gerald has bought a house (this is during the housing bubble, uh oh Gerald over paid for a house) and is dating someone serious he’s put down roots in the community surrounding suburban hospital. Damnit Gerald even has a personal trainer now!  Gerald is in a tough spot, he says he’s sorry all the way around; it was a sight to see. He is unceremoniously booted off of night shifts and put on days and is watched VERY closely because the ER manager was thinking that he would never apologize but she still needs a reason to fire him or make him quit. Gerald we are told has no authority now and is on a sort of double secret probation. Gerald is now behind the 8 ball. 

All the ER docs he chided and brow beat tend to make things tougher on him at every turn. The day shift folks remember his snide comments and public early morning verbal floggings when people did not snap to quick enough. He is often found in the worst assignments with the worst patients with no back up. The midshifters remember the same thing as well and act accordingly. When he sits down at the nursing station to chart EVERYONE gets up and leaves even the ward clerks, the house keepers won’t even acknowledge him. Gerald becomes more humble in the day time hours. Gerald rolls away the stone some and is allowed to pick up extra shifts at night, his rotten attitude and behavior begin to return during that time but the face of nights has changed, the new night charge nurses don’t take his shit because they were midshifters and one of those charges was told “Suffer bitch, you aren’t on night shift.” She says the same thing to him when he asks for a smoke break one night.  He is marginalized and pushed off to the side. Which he tries to put a positive spin on it but we can all tell he hates not being in charge, the people he pissed off get their pound of proverbial flesh from him. Gerald quit before I left there. There was no great farewell party for him, he skulked away from not only his new house but his new relationship and hit the travel circuit again, and he left suburban hospital with nary a notice. I was told a couple of months ago that Gerald is now a flight nurse in oh let’s say the state of Montana.  But knowing Gerald he won’t keep that job long, he can’t keep his cunt mouth shut. 

So ends the story of the Fall of Gerald. But don’t worry Gerald and his cronies and other characters from that time and place will reappear here. Fear not you’ll hear more of the Reign of Gerald.


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